Garden Hose Reel Replacement Parts

Common Questions

My ELEY product has failed. Is it still under warranty?

Is your product over 10-years old?
Is the failure due to damage caused by UV rays, freezing, accidents, pets, misuse or other exemptions? Read Warranty Exemptions.

Not sure about freeze damage? Visit our Assessing Freeze Damage page.

If the answer to both questions is "NO", then your hose reel is likely still under our 10-Year Warranty. Please take a photo or short video of the failed component and upload it using our online Warranty Claim Form, and someone from our customer support team will promptly reply to your request.

If the answer to either question is "YES", then it is not covered by our warranty. Click on the picture of your model below to explore replacement parts availability and purchase options.

The hose reel is leaking - plumbing issue

There are only 3 possible sources of a leak on an ELEY or Rapid-Reel hose reel:

The brass swivel
The inlet hose
The connection between the swivel & inlet hose

Please visit our How to Fix a Leaking Hose Reel page to find out more information, order replacement parts, or submit a warranty claim.

Paint Topics

Many factors can contribute to the fading or deterioration of our premium quality power coat paint. A number of them are external in nature and not due to the painting process itself.

For this reason, our paint is covered by a 1-year warranty instead of the 10-year warranty that covers the rest of the hose reel. The fading of the paint from exposure to the sun's UV rays is specifically excluded from our warranty coverage.

Visit our Remedies for Paint Issues to explore all options related to paint issues.

How soon will I get my replacement part?

Replacement parts are stocked in our Salt Lake City, UT warehouse. Most orders ship the same day they are placed and should arrive within 1 to 5 days.
View UPS Transit Map.

Will I be charged shipping for my parts order?

All parts orders ship UPS and will incur a minimum shipping charge of no less than $7.68 for any order less than $75. Shipping is free on all orders for $75 or more.

Click on the picture of your model below to explore replacement part availability and purchase options.

ELEY^® and Rapid-Reel^® Models May 2009 to Present Aluminum Construction	Rapid-Reel^® TRITON^™ Models May 2006 to May 2009 Aluminum Construction	Rapid-Reel^® Pro-Line Models Sold prior to April 2006 Steel Construction
Model 1041 Wall-Mount Reel	Model GH164-PL Parallel Wall Mount	Model GH134-CD Caddy Reel
Model 1042 Free-Standing Reel	Model GH164-PD Perpendicular Wall Mount	Model GH150-PD Perpendicular Wall Reel
Model 1043 Two-Wheel Cart Reel	Model GH164-CT Cart Reel	Model GH150-PL Parallel Wall Reel
Model 1043Q Four-Wheel Wagon Reel	Model GH168-WG Wagon Reel	Model GH150-CT Two-Wheel Cart
Model 1041W Wood-Post Reel		Model GH150-CT Two-Wheel Cart
Model 1041A Aluminum-Post Reel		Model GH175-WG Four-Wheel Wagon